Privacy Policy

Last Updated: May 7, 2026

Welcome to lisagraysonhomes.com (“Website,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency about how your information is collected and used.

By using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you interact with our Website, we may collect:

  • Name
  • Email address
  • Phone number
  • Property preferences
  • Information submitted through contact forms or inquiries

b. Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Website

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries
  • Provide real estate services
  • Send property updates and relevant communications
  • Improve Website performance and user experience
  • Comply with legal obligations

3. CRM and Lead Management

We use Follow Up Boss to manage customer relationships and communications.

When you submit your information:

  • Your data may be stored securely within this CRM
  • We may contact you via email, phone, or text message
  • Your interactions may be tracked to better understand your needs and provide relevant services

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyze Website traffic
  • Remember your preferences

You can disable cookies through your browser settings, though some features may not function properly.

5. Sharing of Information

We do not sell your personal information.

We do not sell, rent, or share your mobile information, including phone numbers and SMS consent, with third parties or affiliates for marketing or promotional purposes.

We may share your information with:

  • Service providers who assist in operating our Website
  • Real estate professionals assisting with your request
  • Legal authorities if required by law

6. Data Security

We implement reasonable security measures to protect your information. However, no online transmission or storage system is completely secure.

7. Your Rights and Choices

You may:

  • Request access to your personal data
  • Request corrections or deletion
  • Opt out of marketing communications at any time

8. Email, Call, and Text Communications

By submitting your information, you consent to be contacted via:

  1. Email
  2. Phone calls
  3. SMS/text messages

These communications may include:

  • Property updates
  • Appointment confirmations
  • Appointment reminders
  • Schedule updates
  • Market insights
  • Promotional messages
  • Important real estate related updates

You may opt out at any time:

  1. Email: click “unsubscribe”
  2. SMS: reply “STOP”
  3. Phone: request removal during the call

Message and data rates may apply. Message frequency may vary. Consent is not a condition of purchase.

9. Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at lisa@lisagraysonhomes.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy: https://lisagraysonhomes.com/privacy-policy/

10. Third-Party Links

This Website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

This Website is not intended for children under 13. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

Lisa Grayson Homes
📞 310-920-2001
📧 lisa@lisagraysonhomes.com
📍 13400 Ventura Blvd. Sherman Oaks, CA 91423

🌐 https://lisagraysonhomes.com/